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Season One Trailer

TRAILER | 0:30 min

Watch the action unfold in our new original reality TV series that gives you a behind the scenes look at one of the largest resort casinos in the world.

Season One

Every Guest, Every Time

EPISODE 1 | 7:34 min

DJ Khaled is playing for a sold-out crowd in the 10,000-seat Arena, but this is the last thing on Lindsay’s mind as she gets ready for the after party at Avalon nightclub. She attempts to dodge all sorts of curveballs while making all the last-minute preparations.

Game Face

EPISODE 2 | 8:25 min

Erica has her game face on this week. She has money to give away and two casino promotional events that must go off perfectly. Don must be ready and on-time for Erica’s “Hot Seat Thursdays” promotion with his expertise on the table games computer system.

Guest Star

EPISODE 3 | 7:49 min

Rachel Lindsay, fresh off her finale on ABC’s The Bachelorette, comes to Mohegan Sun for an exclusive Q&A and signing for her fans. Melissa oversees making sure the event goes off without a hitch, as Kim requests last-minute arrangements from Chef Lynn to build something sweet and special for Rachel and her fiancé.

Parking Mayhem

EPISODE 4 | 7:45 min

The gigantic Barrett-Jackson collector car auction comes to Mohegan Sun for the second time. Derrick is tasked with making sure nearly 2,000 cars arrive to property on time and that everything runs smoothly. It's all hands-on deck as Jeff pulls employees from all departments to ensure that the resort is prepared for over a half million guests to come through its doors.

Hot Summer Fun

EPISODE 5 | 6:16 min

It’s the launch of Hot Summer Fun, a huge promotion for the casino, and the team is turning up the heat. Jeff and Erica visit a series of radio stations with a lot of nervous energy to promote their first rooftop party of the season. Last year was a big hit with their guests and they’re determined to go one-better, weather permitting, of course.

Show Time

EPISODE 6 | 8:21 min

Mohegan Sun Arena is gearing up for two sold-out nights of Kenny Chesney. Greg is running around making sure all preparations are made. He has a lot of ground to cover so he enlists the help of Jennifer to ensure everything gets done on time. There’s added pressure when Susanne asks Greg to squeeze in a last-minute meet and greet for one of her VIP customers.

Back of House Cast
Digital TV Series
Back of House Employees

About Back of House

"Back of House" is your all-access pass to the action behind the action at Mohegan Sun, one of the world's largest casino resort destinations. Enjoy following this family of fun dedicated employees as they navigate the backstage chaos, clashes and occasional calamities in their quest to make each guest's stay a fun and unique getaway experience.

Jeff

Assistant General Manager

Jeff has risen up the ranks quickly and has recently been promoted to Assistant General Manager. He loves the people, the employees, most of all. He thrives on the excitement of seeing how a team comes together to go from mayhem to accomplishing almost anything. With an extremely demanding and very serious leadership role, Jeff still values family time and giving back to his community.

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BOH Jeff

Erica

Director of Consumer Promotions

From a small town in Connecticut, Erica started out selling jewelry to the high rollers of a local casino, a job which blossomed into her now 20-year-long, successful career at Mohegan Sun. She is marvelously vibrant and fun as the Director of Consumer Promotions at the resort. Erica handles the execution of casino promotions for guests on-site, as well as managing the Player's Club rewards program.

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Erica BOH

Lindsay

Creative Events

Confident, fun and caring, Lindsay prides herself on a "family first" lifestyle that always puts her daughters and husband first. Even with a challenging schedule, she excels in her nightlife duties, planning and executing events with both artists and celebrities. The nightlife marketing business was the perfect way to combine her BS degree from Drexel University with her Music Industry minor.

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Back of House Lindsay

Derrick

Director of Transportation

This affable father of three girls enjoys singing, acting and DJing. He received his Master's in Education from Sacred Heart University which instilled in him an extremely motivated persona that truly permeates the whole resort. Derrick believes a guest's experience is entirely contingent on providing great guest service. A day 1 employee, he could be the most liked employee around. That is, if Erica doesn’t beat him out for the title.

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Back of House Derrick

Lynn

Director of Culinary
& Executive Pastry Chef

Since 1969, at the age of 15, Lynn has been a big part of both the culinary and hospitality industries, working with chefs from every corner of the world. With a firecracker of a personality and 20 years at Mohegan Sun, he serves proudly and passionately as its Director of Culinary and Executive Pastry Chef. Chef Lynn spent his childhood on his parent's dairy farm in the South of Wales, charting a big life course of food and art.

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Jennifer

Director of Corporate Communications

Sometimes it's all laughs and other times it's pure madness, but Jennifer says she always enjoys the ride. As Director of Corporate Communications, she has an illustrious 20 year career. Although the nature of her position can conflict with family time, it doesn't stop her from attending to the schedules of her husband and two kids, a boy and a girl. She credits her rise up the PR ladder to working alongside great teams.

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Jennifer Back of House

Greg

Corporate Entertainment Manager

Greg loves seeing the look on guests’ faces when their favorite artist takes the stage. He takes solace in knowing that he is part of a team effort that creates moments of pure joy for hundreds of thousands of excited fans. From Publicist to Nightlife Manager to Corporate Entertainment Manager, Greg has worn many hats in his 10 year career at Mohegan Sun. He graduated from Johnson & Wales with a bachelor’s degree in Sports/Event & Entertainment Management.

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Greg Back of House

Susanne

VP of New Markets

Although free time is a rarity, Susanne does her best to balance work, family and a passion for acting. She finds theatre as a way to escape, and has squeezed in some plays and the occasional indie film in the past few years. Susanne is celebrating 20 years at Mohegan Sun. Her skills are put to the test on a daily basis while assisting high-end slot and table game players. She meets people from all walks of life and delivers one-of-a-kind entertainment experiences in a one-of-a-kind facility.

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Susanne Back of House TV

Melissa

Special Events

Melissa embraces her role as the quintessential soccer mom in her free time, but of course, must balance work and family being in the hospitality business. Melissa began her career in social services working with kids in the foster care system. Eventually she would find her true calling in entertainment, putting on one-of-a-kind events for the casino. She deals with celebrities of all kinds, and says there is no thrill like running a successful event and showing fans a good time.

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Melissa Back of House TV

Don

Director of Table Games

Don left culinary school to become a casino dealer and now serves as Director of Table Games where he oversees all casino operations from dealers to high rollers. He is no stranger to the casino industry. His grandfather was a head engineer at Resorts Casino Hotel in Atlantic City, the first casino to open on the East Coast. It was at the grand opening of Resorts where he, a culinary student at the time, fell in love with the casino environment.

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Don Back of House TV

Kimberly

Communications Manager

Kim logs way too many steps on her Fitbit, but the most important accessory in her position is a comfortable pair of shoes. A recent newlywed, her free time is spent checking out new restaurants and breweries, traveling and attending fun sporting events with her husband. When first earning her role in a management position, she became the youngest employee to hold the title, an accolade that she is very proud of and she has never looked back.

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Kim Back of House TV
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